Frequently Asked Questions (FAQs)

About Parrilla Gaucha & Our Products

Q: What is Parrilla Gaucha UK?
A: Parrilla Gaucha UK is a specialist company importing, manufacturing, and supplying premium Argentine Asado “parrilla” BBQ grills, outdoor kitchens, and related accessories. We also run authentic Asado-style catering events across the UK.

Q: What makes your grills different from regular BBQs?
A: Our grills are built with traditional Argentine Asado techniques and modern engineering. Features include:

• Commercial-grade 304 stainless steel construction

• A crank-handle and chain height-adjustment mechanism to vary distance between coals and food

• A V-groove enamel-coated grate design and drip-pan system to help minimise flare-ups

• Option for wood/coal fire baskets and dual fuel setups

• Some models are custom / made-to-order for individual specifications

Q: Do you manufacture in the UK or import from Argentina?
A: We do both. Some grills (especially masonry parrillas) are imported from Argentina. Our Asador Home Pro series is designed using CAD in the UK and manufactured domestically using high-precision machines.

Q: Can I integrate your grill into my own brickwork or outdoor kitchen build?
A: Yes. We offer grill inserts and standard modules that customers or contractors can integrate into masonry or built settings.
We also offer fully bespoke outdoor kitchen design and build services tailored to your space, style and budget.

Ordering, Delivery & Installation

Q: Do you ship across the UK (and outside)?
A: Yes. For many products (e.g. grill units), we offer free delivery in London & Home Counties. For other parts of mainland UK, or overseas/non-mainland UK, we provide a customised quote.

Q: Do you provide installation or do-it-yourself?
A: We offer both. Some models are delivered ready for installation or self-build; other more complex or bespoke builds we install for you.

Q: How long will my order take?
A: Lead times vary depending on model, customisation, and location. For custom or made-to-order units, please contact us to get a more accurate timeline.

Q: Can I change my order after placing it (e.g. dimension, finish)?
A: Modifications after order placement depend on how far along in the production process we are. It’s best to confirm all details before confirming the order.

Use, Care & Maintenance

Q: What fuel do your grills use — wood, charcoal, or both?
A: Our designs support both. Depending on the model, you can use charcoal, hardwood, or a combination. Some models include or accommodate a fire basket for wood.

Q: How do I clean and maintain a parrilla?
A:

• After use, wipe down with a damp soft cloth (while warm, not hot)

• Clean removable grates and drip-pan

• Inspect and clear ash or residue from firezone

• Periodically check moving parts (like crank, chain) for wear or corrosion

• In harsh climates, protect exposed metal surfaces or use covers

Q: Do you offer spare parts or replacement inserts?
A: Yes — we provide separate grill inserts, fire baskets, accessories, etc.

Q: Can I leave the grill outdoors year-round?
A: Many of our grills are made from stainless steel and robust materials, but we still recommend covering the unit or protecting key parts (doors, mechanisms) from harsh weather to prolong its life.

Catering & Events

Q: What is included in an Asado catering event?
A:

• A “Master Asador” to manage and cook with the open wood-fired grill

• Authentic Argentine meat cuts, plus sides (vegetarian/veg options available) & traditional starters (e.g. empanadas, provolone with chimichurri)

• Flexible formats: sit-down gourmet, interactive open-fire, buffet-style, etc

Q: How many guests can you cater for?
A: From intimate gatherings (just a few people) up to large events with 250+ guests.

Q: How far in advance should I book an event?
A: As early as possible — bespoke Asado events require planning, logistics, meat procurement, and equipment setup. We recommend contacting us several weeks or months in advance.

Call us on 01708 393 160, email enquiries@parrillagauchauk.com or fill out the form above and we will get back to you as soon as possible.